Автоматизація туристичного бізнесу на основі використання програмного комплексу «Оверія-Туризм»

Abstract

Доведено актуальність застосування у діяльності українських туристичних компаній багатофункціональних інформаційних систем, здатних задовольнити всі вимоги сучасного туристичного бізнесу. Розкрито основні можливості використання програмного комплексу «Оверія-Туризм» для автоматизації повного виробничого циклу в туристичній фірмі. Tourism is one of the most profitable and dynamic sectors of the world economy, which is constantly growing every year. In the field of management in the tourism business recently there have been dramatic changes. The current level of development of the tourism business and fierce competition in this area attach special importance to the information systems of tourist agencies and tour operators. The functionality of these systems should provide input, editing, and storage of information about tours, hotels, customers, the status of applications; provide information output in the form of various documents: questionnaires, vouchers, tourist lists, tour descriptions, hotels; calculate the cost of tours taking into account the exchange rate, discounts, control the payment of tours, the formation of financial statements, export-import of data into other software products (Word, Excel, accounting programs) and other opportunities. Therefore, it is important to choose an information system that can meet all the requirements of the modern tourism business. The purpose of the research is to reveal the main possibilities of using the software complex "Overia-Tourism", which is intended to automate the full production cycle in a travel agency and represents a mechanism for accounting, control, and management of the tourism business. The main concept of "Overia-Tourism" is the management of the company based on comprehensive continuous monitoring, with the issuance of the most important information upon request. The user always has timely and accurate data stored in a reliable, effectively managed database with an appropriate level of protection against unauthorized access. The classic version of the program consists of nine software modules: "Administration", "Directories", "Finance", "Tourism", "Tickets", "Charter Flights", "Reports", "Organizer" and "On-line" ("On-line sales of travel services"). As the number of travel companies that use the software complex "Overia-Tourism" is constantly growing, there is a need for professionals who can competently and effectively use the tools of automation of the tourism business. In this regard, one of the activities of the Flight Academy of National Aviation University is the organization of active cooperation with Ltd. "Overia" on the implementation of the software product "Overia-Tourism" in the educational process at the Faculty of Management to study students for educational and professional program "Tourism Industry Management".